There are a number of situations in which your personal information may help us provide you with better service.
Personally Identifying Information: For example, we may ask for your personal information when you’re discussing a service issue on the phone with an associate, registering your products, purchasing a product, or submitting an online form. At such times, we may collect personal information relevant to the situation, such as your first and last name, mailing address, phone number, email address, etc. We may also request information about the Razor products you own, i.e.; their serial numbers, date of purchase, and information relating to a support or service issue. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features of our site. To the extent that you voluntarily give us this information, we collect this information in order to provide you with quality customer service, respond to any purchase issues, or communicate with you for the reason you provided us the information. We may, from time to time, use any email address or physical address to send you information regarding special news regarding our products and services.
Basic Account Information: If you chose to create an account with us, along with any personally identifying information you choose to share with us, this will also store your communication preferences, past purchases, and information relating to any past purchases. We do not collect or store any credit card information. Any online purchases of our products are made through a secure online third party payment processor. We use the information provided to respond to your requests, customize future shopping experiences for you, improve our services, and communicate with you.
User Activity Information: We, from time to time, collect information for all visitors which includes IP addresses, page requests, pages visited, content viewed, clicks and search queries. We collect user activity information through cookies and pixels.
Information about our customers is an important part of our business, and we do not sell or rent your contact information to other marketers. We also do not share customer information with any outside parties unaffiliated with our company.
If you choose to visit Razor USA, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the State of California.
Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We encourage you to check our website frequently for updates. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to diminish protection of customer information collected in the past, without the consent of affected customers.
The information-gathering portions of this site are not intended for or directed to persons under the age of 18. The products that Razor USA sells are not intended for purchase by children. Razor USA sells children’s products for purchase by adults. By registering your Razor product or providing Razor USA with any information, you represent to Razor USA that you are 18 years of age or older and that any information you provide to Razor USA about a third party is for a third party that is 18 years of age or older.
We currently do not respond to “Do Not Track” requests. Please check back at a future time for updates to our policies.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations is the property of or under license by Razor USA and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Razor USA and protected by U.S. and international copyright laws.
In compliance with the Digital Millennium Copyright Act (“DMCA”), Razor USA responses to any notifications of copyright infringement with respect to user content and will take swift action to remove or disable access to allegedly infringing content. Razor USA may, in its sole discretion, terminate any users or accounts or any users who are deemed to be repeat infringers.
If you believe that any content displayed violates the DMCA, please contact [email protected] or write to Razor USA, ATTN: Customer Service, DMCA, 12723 166th St., Cerritos, California 90703.
Razor USA uses “cookies” and “pixel” technology to track e-commerce customer online activities. As is standard practice on many corporate websites, we gather certain information automatically and store it in log files. As you browse our website, we may gather navigational and click stream data revealing pages visited and how long various features are used. This information will not reveal your identity or be linked to you personally. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and click stream data. We use this information (which does not identify individual users) to analyze trends, administer the site, track users’ movements around the site and gather demographic information about our user base, as a whole.
We support the cross-industry Self-Regulatory Program for Online Behavioral Advertising as managed by the Digital Advertising Alliance (DAA). As part of this service, we are working to create policies so that our online advertisements and websites will sometimes be delivered with icons that help consumers understand how their data is being used and provide choice options to consumers that want more control. For more information about how these policies will work in the future, you can visit websites operated by the Network Advertising Initiative and Digital Advertising Alliance to access opt-out tools available from those participating in the program. Participating network advertisers will be listed at those sites. Opting out means that you will still see ads, but they may not be tailored to your specific interests.
If you have any concern about privacy at Razor.com, please send an email to [email protected] with a thorough description, and we will try to resolve it.
Last updated: March 14, 2017
Effective Date: October 16, 2016