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*Always check to make sure charger is plugged into the charger port correctly & lights on charger are working properly when charging.

*Unit should be charged for 12 hours before first initial use and up to 8 hours after each subsequent use.

Select the problem you are experiencing:

  • Scooter shut off while in use
  • Try the following:

    • Turn power off; wait a few minutes & press reset button.
    • The power switch should light up and scooter runs.
    • Do not exceed the weight limit, go up a stepp hill or attempt to tow objects. It is best to avoid these circumstances at all times.
  • Power switch doesn’t light up. Motor will not engage.
  • Try the following:

    • Check for loose connection(s) underneath the deck plate.
    • If there are loose connection(s), reconnect them.
    • If there are NO loose connection(s), replace reset button/power switch.
  • Motor engages, but scooter will not move.
  • Try the following:

    • Check chain and rear wheel.
    • If chain rotates but rear wheel does not move, replace the rear wheel assembly.
  • Power switch light up. Scooter worked but will not go after charging.
  • Try the following:

    • Secure unit; turn power on & with NO weight on the scooter, lift back end up and apply the throttle.
    • If rear wheel spins freely, replace battery and/or charger. If that does not work, continue on.
    • Remove deck plate & unplug brake connector from Control Module.  Secure unit; turn power on & apply throttle.
    • If the motor engages, replace the battery.
    • If the motor does NOT engage, replace the control module & throttle.