Privacy Policy

Razor USA is Committed to Your Privacy!

Because your privacy is important to us, we have created the following Privacy Policy regarding the collection and use of personal information. Razor USA knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly.

We may periodically make changes to this Privacy Policy, which will be reflected on this page. It is your responsibility to review this Privacy Policy frequently and remain informed about any changes to it, so we encourage you to visit this page often. By visiting Razor USA, you are accepting the practices described in this Privacy Notice.

What Information Do We Collect?

There are a number of situations in which your personal information may help us provide you with better service.

Personally Identifying Information: For example, we may ask for your personal information when you’re discussing a service issue on the phone with an associate, registering your products, purchasing a product, or submitting an online form. At such times, we may collect personal information relevant to the situation, such as your first and last name, mailing address, phone number, email address, etc. We may also request information about the Razor products you own, i.e.; their serial numbers, date of purchase, and information relating to a support or service issue. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features of our site. To the extent that you voluntarily give us this information, we collect this information in order to provide you with quality customer service, respond to any purchase issues, or communicate with you for the reason you provided us the information. We may, from time to time, use any email address or physical address to send you information regarding special news regarding our products and services.

Basic Account Information: If you chose to create an account with us, along with any personally identifying information you choose to share with us, this will also store your communication preferences, past purchases, information relating to any past purchases. We do not collect or store any credit card information. Any online purchases of our products are made through a secure online third party payment processor. We use the information provided to respond to your requests, customize future shopping experiences for you, improve our services, and communicate with you.

Anonymous and Aggregate Information: This is a type of information that does not identify a single user individually, but information related to group demographics, interests, traffic data, Google analytical data, and aggregate information. This includes, but is not exclusive to, the use of cookies and pixels to determine website traffic, amount of time a user may spend on our website or any affiliate website of ours, when a user travels from one affiliate website to another, and total views during a certain period of time.

User Activity Information: We from time to time, collect information for all visitors which include IP addresses, page requests, pages visited, content viewed, clicks and search queries. We collect user activity information through cookies and pixels.

Does Razor USA Share the Information It Receives?

Information about our customers is an important part of our business, and we do not sell or rent your contact information to other marketers. We also do not share customer information with any outside parties unaffiliated with our company.

Conditions of Use, Notices, and Revisions

If you choose to visit Razor USA, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of California.

Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We encourage you to check our Web site frequently for updates. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to diminish protection of customer information collected in the past, without the consent of affected customers.

Special Note About Children

The information-gathering portions of this site are not intended for or directed to persons under the age of 18. The products that Razor USA sells are not intended for purchase by children. Razor USA sells children’s products for purchase by adults. By registering your Razor product or providing Razor USA with any information, you represent to Razor USA that you are 18 years of age or older and that any information you provide to Razor USA about a third party is for a third party that is 18 years of age or older.

Conditions of Use

By using this website, you agree to be bound by the terms of use of this policy and website. By creating an account, you represent that all the information is correct and your own and you have at least 18 years of age or age of majority in your state, whichever is older. You agree that you will not use this website to further any illegal activity, or engage in any abusive, harmful, or improper use of this website. You will not use this site to submit or upload any harmful content, including offensive, sexually explicit, obscene, harassing, defamatory, abusive, or discriminatory content. You will not interfere with the website operator in any way, including falsifying account information, hacking, probing, scanning, transmitting viruses or other harmful computer code, use automated code to attempt to collect information from this website, use or post intellectual property of another without their prior express permission, use or borrow any content from Razor USA in any unauthorized manner. Razor assumes no responsibility for monitoring or modifying the posting of any user content. However, Razor reserves the right, in its sole judgment, to take down any content which Razor deems inappropriate or which violates the terms of use or the policy of this website.

Do Not Track

We currently do not respond to “Do Not Track” requests. Please check back at a future time for updates to our policies.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations is the property of or under license by Razor USA and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Razor USA and protected by U.S. and international copyright laws.

In compliance with the Digital Millennium Copyright Act (“DMCA”), Razor responses to any notifications of copyright infringement with respect to user content and will take swift action to remove or disable access to allegedly infringing content. Razor may, in its sole discretion, terminate any users or accounts or any users who are deemed to be repeat infringers.

If you believe that any content displayed violates the DMCA, please contact [email protected] or write to Razor USA, ATTN: Customer Service, DMCA, 12723 166th St., Cerritos, California 90703.

Cookies and Other Technologies

Razor USA uses “cookies” and “pixel” technology to track e-commerce customer online activities. As is standard practice on many corporate Web sites, we gather certain information automatically and store it in log files. As you browse our Web site, we may gather navigational and click stream data revealing pages visited and how long various features are used. This information will not reveal your identity or be linked to you personally. This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and click stream data. We use this information (which does not identify individual users) to analyze trends, administer the site, track users’ movements around the site and gather demographic information about our user base, as a whole.

Remarketing/Targeted Advertising

Razor USA LLC may work with third party online or mobile network advertisers that use cookies, pixels, transparent GIF files, or other non-cookie technology to help us manage advertising at our Sites or Apps, and measure its effectiveness. This includes our website, razor.com and store.razor.com. These technologies enable third party ad networks to recognize a unique cookie on your computer, tablet or mobile device and may be placed by us, our network advertising firm(s), or by another advertiser that works with our third party network advertiser(s). The information that is collected and shared in this fashion does not contain your name, address, telephone number, or email address. However, it is linked to the device identifier of the device you are using to keep track of all the sites you have visited that are associated with the ad network. This information may be used for the purpose of targeting advertisements on our Sites and other sites based on those interests, and to learn which ads bring users to our Sites. To opt out, you can clear cookies from your browser or change your browser preferences to determine which cookies you choose to accept. Please keep in mind that your web browser may not permit you to block the use of non-cookie technologies, and browser settings that block cookies may have no effect on non-cookie technologies.

We support the cross-industry Self-Regulatory Program for Online Behavioral Advertising as managed by the Digital Advertising Alliance (DAA). As part of this service, we are working to create policies so that our online advertisements and websites will be sometimes delivered with icons that help consumers understand how their data is being used and provide choice options to consumers that want more control. For more information about how these policies will work in the future, you can visit websites operated by the Network Advertising Initiative and Digital Advertising Alliance to access opt-out tools available from those participating in the program. Participating network advertisers will be listed at those sites. Opting out means that you will still see ads, but they may not be tailored to your specific interests.

Third-Party Sites

Razor USA contains links to third party Web sites. Razor USA is not responsible for the privacy practices or the content of such Web sites. Your use of these third-party Web sites is entirely at your own risk. When you click on a link in the dealer’s section, you are essentially taken to the retailer’s site. Any log-in, registration or purchases you perform there are done directly with these third-party Web sites. Please refer to the third party’s terms of use or privacy policy for more information if you have any questions about their practices.

Privacy Questions

If you have any concern about privacy at Razor.com, please send an email to [email protected] with a thorough description, and we will try to resolve it.

Razor may update its privacy policy from time to time. When we change the policy in a material way, a notice will be posted on our Web site, along with the updated privacy policy.

Last updated: October 7, 2016

Effective Date: October 16, 2016